Community e-Participation

The North Al Batinah Governorate seeks to develop internal strategies and laws that contribute to the continuity of business and service development with the aim of advancing the development process and enhancing the provided services in alignment with the announced aspirations of Vision 2040, which focuses on several key pillars including economic and social development, infrastructure development, and enhancing governance. This initiative aims to activate the principle of effective partnerships with developmental values to reflect on increased production and performance efficiency, which contributes to raising quality and sustainability. For more information about community participation, visit the link to the community . participation guide.

Objectives of Electronic Participation

• Enhancing the normative behavior among members of the community in all its segments by involving them and opening the space for exchanging ideas, developmental suggestions, and initiatives in line with the goals.
• Strengthening the relationship between the institution and the community, which can be characterized by appreciation and understanding of each party's values, interests, and orientations.
• More sustainable and executable decisions, as the decision takes into account the interests and needs of all stakeholders.
• Better ability to communicate with the community on the specific topic due to an appropriate understanding of the community's interests regarding it.

Electronic Participation Regulations

The document "Electronic Participation Policy" is one of the policies included in the regulatory framework for digital government work, which aims to activate "electronic participation" within government entities, including the North Al Batinah Governorate, by enhancing effective participation based on the availability of information, consultation, empowerment, shared development, and innovation. For more information about the electronic participation regulations,
, you can refer in detail to the electronic participation regulations at the Ministry of Transport, Communications, and Information Technology of the digital government through the (electronic participation policy).

Electronic Participation Tools

The governorate has provided multiple electronic platforms to gather the opinions and suggestions of beneficiaries with the aim of increasing user satisfaction and improving the quality of electronic service delivery. Beneficiaries can interact through:

• The governorate's website
• Service platforms
• The Ta'jawab platform
• The reporting center
• Surveys
• Social media platforms